Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. For the best experience with Canvas, use the most current release of the Chrome browser.
Canvas also has a student App that can be used on iOS and Android devices.
For PC or laptop:
To use the App:
Several providers are offering free Wi-Fi and/or Hotspot access. Spectrum broadband is one such provider. You can learn more about Spectrum service by calling 1-844-488-8395. Additionally, Comcast/Xfinity is allowing anyone to access their hotspots free of charge. To access the service, look for the “xfinitywifi” network name in the list of available networks on your device. For more information, go to https://wifi.xfinity.com/.
Below are links to internet service providers who are making access free for affected students and low-income individuals:
https://www.engadget.com/2020/03/16/spectrum-free-internet-students-coronavirus/
https://corporate.comcast.com/covid-19
If you do not have access to reliable internet, please contact Mr. David Foose, dean of student affairs (david.foose@cleveland.edu), to discuss possible options.
Students with approved accommodations for testing will continue to utilize the same electronic process that was used previously to schedule their accommodated exams. Any questions regarding accommodated testing can be addressed by Megan Kissel, academic support manager (megan.kissel@cleveland.edu).
Tutors are available to meet via video conference. The Tutoring List is located on the University Resources page in Canvas, as well as on the ClevelandConnect portal under Academics.
To add the University Resources page to your Dashboard, go to “Help Information” and select the University Resources link; from here, select “Enroll in Course,” and this will appear on your Dashboard going forward.
Contact Megan Kissel, academic support manager (megan.kissel@cleveland.edu), if you have issues getting in touch with a tutor, would like to request a tutor for a course not listed, or have general questions regarding the remote tutoring process.
Contact Simone Briand, library director (simone.briand@cleveland.edu), if you have a specific book you need. She will make arrangements for you to receive the book.
Each faculty remember will be monitoring attendance through the assignments, participation in posted discussion boards, and quizzes.
The faculty will outline their expectations for your contributions to the discussion board, assignments, and quizzes.
Faculty will still assess your learning and this may be done on Canvas, through Zoom or other live video applications, as well as on ExamSoft. Please refer to any announcements each instructor makes for each class to know how grading will work for the rest of the term.
You can email your instructor for questions related to the course. For questions regarding the Doctor of Chiropractic program, email Dr. Steve Agocs steve.agocs@cleveland.edu. For clinical questions, email Dr. Jason Qualls jason.qualls@cleveland.edu For questions regarding the Occupational Therapy Assistant program, Ms. Rachel Eisfelder rachel.eisfelder@cleveland.edu For questions regarding the Radiologic Technology program, Mr. Jason Elliott jason.elliott@cleveland.edu For questions regarding the College of Health Sciences, Dr. Cheryl Carpenter-Davis cheryl.carpenter@cleveland.edu.
You can reach faculty through email to schedule a virtual appointment with them.
You can register a complaint with Mr. David Foose (david.foose@cleveland.edu) or compete an incident report online and submit it to Mr. Foose, dean of student affairs.
Yes. The admissions team is virtual and can be contacted at admissions@cleveland.edu, or (800) 467-2252. Our Admissions advisors have access to electronic documents and resources, and they will visit with you by phone, email, or virtual meetings.
Yes! CUKC offers on-campus or virtual tours. Please sign up to meet an advisor on campus, or join us for a live virtual tour from the comfort of your home. We look forward to having you as our guest! Please contact your admissions advisor or the Office of Admissions at admissions@cleveland.edu, or call (800) 467-2252 to join us on a virtual tour.
Take our online tour or connect with your admissions advisor. They can connect with you via Skype, Zoom, phone, text, or email. If you don’t have an advisor, or are unsure of who you are working with, please contact admissions@cleveland.edu or (800) 467-2252, and our team will connect you with an advisor.
Yes! Admissions advisors, the admissions committee, and our director of admissions are still processing applications for admission. Acceptance decisions are still being awarded, and if you have questions regarding your status please connect with your advisor.
CUKC can evaluate unofficial transcripts for preliminary decisions, and yes, we will work with you and your undergraduate institution, to ensure your official transcripts will be sent to CUKC as long as you do not have any financial holds. We will be flexible.
We are closely monitoring the situation and will adhere to decisions made by the U.S. government.
Yes. Although they are not in the office, their staff will be working remotely, and will be available by email or telephone. All student requests will be handled by Heather Sulzen. She can be reached at (913) 234-0689 or heather.sulzen@cleveland.edu.
The stipend schedule for all programs is listed in the CUKC Academic Catalog under Financial Information, Financial Aid Loan Distribution.
Please email payment plan requests to bursar@cleveland.edu.
For all questions related to payroll, please contact Annette Carter at annette.carter@cleveland.edu.
For work study questions, please contact Paul Gordon at paul.gordon@cleveland.edu.
Please email any forms requests to bursar@cleveland.edu.
Board loans are available. Please submit questions or applications to bursar@cleveland.edu.
The statement for any term can be viewed on your student portal. Once your summer schedule is finalized, you will be able to view your summer statement.
To view your statement:
The refund schedule for all programs is listed in the CUKC Academic Catalog under Financial Information, Refund Policy.
Yes. Please email financialaid@cleveland.edu with your request. Our team will verify what amount you are eligible to receive and add the loan to your award letter. We will email you any additional information that is needed to process the loan.
Yes. All stipends will be processed as scheduled. The stipend dates are as follows:
Spring 2021 additional stipend dates:
• March 12 (Request deadline – March 5)
• April 9 (Request deadline – April 2)
Summer 2021 term start – May 21
Summer 2021 additional stipend dates:
• June 11 (Request deadline – June 4)
• July 9 (Request deadline – July 2)
• Aug. 13 (Request deadline – Aug. 6)
Fall 2021 term start – Sept. 17
Fall 2021 additional stipend dates:
• Oct. 8 (Request deadline – Oct. 1)
• Nov. 12 (Request deadline – Nov. 5)
• Dec. 10 (Request deadline – Dec. 3)
Yes. Please be sure that you have accepted your aid in the student portal. Please complete the 2020-21 and 2021-22 FAFSA if you have not already done so.
Yes. Work-study students are allowed to continue working on campus. If you are interested in a work-study position, please email Paul Gordon at paul.gordon@cleveland.edu or leave a message at (913) 234-0734.
Yes. Please contact Megan Kissel at megan.kissel@cleveland.edu to request a tutor.
The staff has been cleaning and disinfecting three times each day since the outbreak. This includes all door handles and glass doors, light switches, tables and chairs, furniture, lockers, and all surfaces in the Dining Hall, classrooms, offices, labs, hallways, and stairwells. In addition, hand sanitizer and disinfectant wipes are available in all classrooms and common areas throughout the building.
Yes. The staff will be reminding everyone who enters the building to stay six feet from each other to help slow the spread of the coronavirus.
We have a daily sign-in sheet that all campus visitors (non-students and non-employees) must sign at the south entrance security desk, to receive a sticker. The same must be done at the Health Center reception desk for the north entrance.
Yes, we are accepting deliveries from 7 a.m. to 3 p.m., Monday through Friday. All contractors are responsible for daily self-screening. They will not be signing in at the security desk.
The staff is regularly washing their hands in warm, soapy water for 30 seconds, keeping their hands away from face and eyes, and is maintaining six feet of social distancing at all times
Events have been canceled until further notice due to COVID-19. Events can be rescheduled at a later date. All campus tours will continue to be scheduled and coordinated through the Admissions Office. Patients and visitors arriving via the north entrance are to check in at the Health Center reception desk.
